The Squeaky Wheel
gets a refund from Enterprise. I didn't even have to be that squeaky - I just forwarded my blog entry to their customer service office.
Even better? The regional manager is planning a meeting with the local office to go over their lack of customer service.
:-)
Even better? The regional manager is planning a meeting with the local office to go over their lack of customer service.
:-)
3 Comments:
Congratulations. Reminds me of a general conversation with a (rather bratty) coworker, she talking about getting "attitude glasses", to, you know, show people attitude.
And I remember thinking to myself,"what happened to reasoned persuasiveness? I don't need attitude to get what I want in this life."
Yeah for you! It is so important to let them know and now look!
Good for you.
Whenever this whole mess gets resolved, you should send it on to The Consumerist! I read them daily and it's nice to know what companies are being idiots today...
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